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Frequently Asked Questions (FAQs)


Sorry this might be a daft question but?

Here are the top 7 questions that you ask about Cookie Doodle Doo cookie boxes.

1. How much are your cookie boxes

I have 4 popular sizes of cookie box that you can purchase straight from my website. Starting prices are as follows:-

  1. Individual £6.95
  2. Small £13.95
  3. Medium £19.95
  4. Large £32.00

If you want something special and would like Cookie Doodle Doo to make you a personalised bespoke unique box of cookies in any of our popular sizes you will need to order a bespoke cookie box and let me know what the person who is celebrating loves to do. I will then create a delicious box of cookies that is completely unique to that person - their “Story in a Box”

Prices for bespoke cookie boxes are as follows:

  1. Individual £7.95
  2. Small £15.95
  3. Medium £26.95
  4. Large £36.95

2. How many biscuits are in each box?

The cookie boxes are all individual and whilst our regular stock cookie boxes have a core number of cookies in them, each box still differs slightly, especially with the tiny filler biscuits that we put in to protect the cookies when they go into the post.

3. Are the colours the same as in the pictures and can we choose our own colours?

Colouring the icing to a specific shade is very difficult to replicate, each of the cookie boxes will contain cookies of slightly different shades although the same colouring products are used every time. You can ask for “pastel” or “bright” colours if it is important to the design and we will endeavour to accommodate however being really specific may mean that a bespoke price tag is attached.

4. How long do the cookies last?

The cookies are baked as near to the order date (or the required date) as possible so they reach you fresh and delicious. Please let us know if you need them on a particular date.

They are great for a month or longer if kept in a biscuit tin.

Biscuit tin

5. Do you post direct?

We think the cookie boxes make the most impact when posted direct, however, the cookie boxes can be posted direct to the recipient or to you - it is your choice.

If you are not going to see the person who is celebrating then posting cookies direct is a perfect way to send a personalised gift that shows you care.

When the cookie box arrives your friend or family will open the box with a huge smile and will instantly know that you have put thought into your gift.

If the cookies come to you it gives you the opportunity to wrap them up beautifully like any other gift or set them up at a party on a tray or serve them at an afternoon tea or party.

6. What is your turnaround / lead time?

We aim to bake, decorate and deliver the cookie order within 5-7 working days and would welcome a notice period of at least a week.

If your order is for a wedding, party or a corporate event and requires a large number of cookies then early booking is preferred so that you are not disappointed if we are too busy and unable to fulfill your order. 

7. Can I swap one or two of the biscuits for something different?

Each of our core collections has been carefully designed and made over and over again to ensure they create a perfect cookie box every time, making the best use of the space in the box, avoiding gaps in between the cookies and ensuring that the colours all work together.

We have bespoke collections where you can choose specific shapes and provide ideas for a “story in a box” and we lovingly create a unique cookie box for you.

If you have any questions please do not hesitate to send us a message via our contact form and we will come back to you within 72 hours.